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Airbnb uses AI for a safe new year’s eve

As we prepare to welcome 2024 with open arms, Airbnb is taking a brave step to ensure our New Year’s Eve parties are memorable and safe for all. Airbnb is unleashing some high-tech wizardry, using AI and machine learning to be able to control potentially unsafe or unruly gatherings. Their mission? Minimizing the chances of wild and unauthorized parties creating havoc in neighbourhoods.

AI takes the reins

Picture this: Airbnb’s state-of-the-art AI system is gearing up for action worldwide. Countries like the US, Puerto Rico, Canada, the UK, France, Spain, Australia, and New Zealand are in the spotlight. This tech isn’t just looking at bookings—it’s on the hunt for one, two, and three-night stays in entire homes that might spell trouble. It’s crunching the numbers on trip duration, how close guests are to the listing, the type of place they’re looking at, and whether they’re actually making a last-minute reservation.

Naba Banerjee, Airbnb’s Head of Trust and Safety, is about using AI to benefit hosts, guests, and the neighbourhoods they call home. According to Banerjee, “When it comes to how we use technology like AI, we’re focused on taking a thoughtful approach that aims to benefit Hosts, guests and neighborhoods. We’re optimistic these measures will help have a positive impact for the communities we serve.”

Airbnb uses AI for a safe new year’s eve
Photo Credits: Pexels

All for responsibilityAirbnb

What’s on the horizon? Restrictions on one to three-night reservations for entire homes are usually flagged as potential party hotspots. And if you’re booking locally, get ready to sign on the dotted line, acknowledging Airbnb’s no-party policy. Break the rules, and you might find yourself suspended or removed from the platform.

Building on past success

This isn’t Airbnb’s first, let’s say, “rodeo” in the anti-party arena. Last New Year’s Eve, their measures stopped a global party spree. Picture this: 63,550 people in the US, 13,200 in the UK, and 5,400 in Australia— were denied! Since they started cracking down in 2020, the number of reports of disruptive parties has significantly decreased.

Photo Credits: Pexels
Photo Credits: Pexels

But wait, there’s more. Airbnb’s got your back with an arsenal of safety tools. There’s year-round reservation screening, a nifty noise sensor for hosts (thanks to property tech whizzes at Minut), a hotline for neighbourhoods reporting urgent issues, and a 24/7 safety line for hosts and guests to connect directly with Airbnb’s Safety team. With high-tech help and a stack of safety measures, they’re on a pathway to ensure our festivities are remembered for all the right reasons, not for chaotic consequences.

Airbnb’s strategic use of AI to safeguard New Year’s Eve celebrations reflects their real commitment to hosting responsibly. Although it obviously means losing some customers during New Year’s Eve, implementing advanced technology and reinforcing safety measures ensures a secure environment and elevates the overall experience for hosts, guests, and the communities they serve. This is true social responsibility, and I am happy to see companies taking such measures. Here’s to a safe and happy New Year!

Andrea Nyilas is a Life Cycle Assessment and Sustainability Consultant and a Sustainability and Environmental journalist. She holds a Master of Science degree in Environmental Sciences and Policy from Central European University, in addition to a Master of Arts degree in Economics from the Corvinus University of Budapest. She is particularly interested in circular economy, natural resource management, and waste reduction.